FAQ

What is your turnaround time?

Our current turnaround time for orders is 10-15 business days, sometimes sooner. 

If needing a rush order email ledezmaengravings@gmail.com                   *** Please note that rush fee may apply***

Do you offer local pickup?

Yes we do! At checkout please choose "Local Pickup". When your order is ready for pickup you will receive an email or message with address where order can be picked up at.

 What is the return policy?

At this time we do not accept returns. If there is a problem with your order please email me at ledezmaengravings@gmail.com

Can I place a custom order?

Yes! Email me at ledezmaengravings@gmail.com with your custom request. 

What material is used? 

We mostly work with wood and acrylic. Please note that wood has natural flaws. Which can include knots, different grain patterns, difference in color, and not all wood stains and seals the same. 

Have any more questions?

Please email me at ledezmaengravings@gmail.com